Blogs about: Customer Journey
Featured Blog
The creation of an On Demand Framework is essential
Without a framework, most marketers tend to start with the tactics, focusing on the hottest new channel, tool or gadget, without thought into how, who and why they are there. So where should you start… meer →
Guido's Blog
The creation of an On Demand Framework is essential
guidogihaux wrote 3 months ago: Without a framework, most marketers tend to start with the tactics, focusing on the hottest new chan … more →
measuring the customer experience journey
guidogihaux wrote 5 months ago: Here’s how to map the customer experience journey. Some strategies might come in handy… … more →
Customer Service is the new marketing
guidogihaux wrote 6 months ago: Have you ever read the Zappos Story? That company is customer orientated indeed. As you know that th … more →
