Via In10, Vincent. thanks! Service Design is putting your user into perspective. Not just designing the product, but the entire service surrounding it. What is the utility and how does the user intera… meer →
Guido's Blogguidogihaux wrote 1 month ago: Via In10, Vincent. thanks! Service Design is putting your user into perspective. Not just designing … more →
easeability wrote 1 month ago: Het is toch onvoorstelbaar dat het openbaar vervoer er geen idee van heeft hoe de klant te behagen. … more →
guidogihaux wrote 3 months ago: A short preso for everyone who thinks its just about colors and pixels… No it is about interac … more →
guidogihaux wrote 4 months ago: Here’s how to map the customer experience journey. Some strategies might come in handy… … more →
guidogihaux wrote 6 months ago: gaming approach The new Xbox “Natal” project consist of a motion tracker where video gam … more →
guidogihaux wrote 8 months ago: I don’t know what to think of this, but it sounds like the ultimate toy for us guys! as seen o … more →
guidogihaux wrote 9 months ago: a presentation in dutch upon Social Media strategy … more →
guidogihaux wrote 9 months ago: How to become truly customer centric. Just been reading the report “Giving the customer voice … more →
guidogihaux wrote 10 months ago: Just to start your weekend with: “Design is rapidly moving from posters and toasters to includ … more →
guidogihaux wrote 10 months ago: Customer Experience; User Experience, UX, UXP all terms of different quality play a role in modern i … more →
guidogihaux wrote 1 year ago: Gevonden op Seth’s blog: The only reason to answer the phone when a customer calls is to make … more →
guidogihaux wrote 1 year ago: Goed artikel “Walk before you Wiki”. Van Val Fox. Hier gaat Val in op de valkuilen (fijn … more →