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Voice of Customer [VoC]

Should you build & scale a VOC program? A quick read through this post may help you decide. 

Building a customer experience program, with an emphasis on capturing feedback and driving business outcomes based on that data, is a key differentiator in today’s service economy. 289 woorden meer


The 4 Types of People You Will Meet as a Creator

I love having a feedback form here on TruthInjected. The sentiment in the messages that I receive are so varied, and it’s great to hear from the people who read what I write. 817 woorden meer

Live Smarter

First Essay

My first essay is done and my results are in and I got a 2:1 or I would have if it counted but thankfully it was optional and formative only. 137 woorden meer


Highlighting "Rejection" Day 1: KaylaAnn

Hello there friends!

As many of you are aware, I finished up my latest round of The Agency Games last week and I was feeling pretty good about myself. 413 woorden meer


tutorial - 01

I had my first tutorial with one of the tutors / lecturer / masters of the arts (KS).

I felt really frightened and vulnerable when trying to explain what I mean for art and my process and what I want to achieve. 216 woorden meer


Thank you!!


I hope you all enjoy reading my posts as much as I enjoy writing them. I am new to the blogging world so if you do have any suggestions on how to make my blog even better please do not hesitate to drop a comment! 6 woorden meer